Frequently Asked Questions

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Yes. We are genuinely a fun team who loves what we do. We would not have it any other way.

We support participants across Newcastle, Hunter Valley, and surrounding areas. Not sure if we cover your area? Give us a call and we will let you know.

All the time. That is actually the whole point of our social programs. Some of our best outcomes have been friendships that started in one of our groups and kept going long after the session ended.

Call us on 0423 823 083 or email hello@palsupports.org. We respond quickly and make the referral process as simple as possible.

Every one of our staff goes through proper, hands on training, not just an online module. Our complex care team is trained directly by registered nurse professionals. We take the quality of our training seriously because the people we support deserve it.

Honestly the best kind of PAL is just a really good mate who shows up, has your back, and makes life more fun. That is what we are here to be. The name says it all.

No. We are currently in the registration process to become a registered NDIS provider.

We work with plan managed and self managed NDIS participants. If you are not sure how your plan is managed, check with your support coordinator or plan manager and they will be able to tell you.