We're not your typical support service. PAL Supports is a Newcastle-based NDIS provider built on real connection, genuine care, and the belief that great support should feel like friendship.
PAL Supports is a Newcastle-based NDIS provider with a young, dynamic team that genuinely loves what they do. No corporate hierarchy, no clinical detachment. Just real people who show up and care.
We work with self-managed and plan-managed NDIS participants across Newcastle and the Hunter Region, operating proudly on Awabakal and Worimi land.
We show up as people first, providers second.
You set the goals. We build the path.
We go places, try things and back you 100%.
We do what we say. Every single time.
Committed to participant-led, goal-focused support that actually makes a difference.
Genuine connection and helping you live life your way. Building daily routines, learning new skills, or simply having someone there who gets you.
Get started →From beach walks and cafe catch-ups to sports, concerts and community events. You choose the vibe and we'll make it happen.
Get started →Day trips, road trips and weekends away. Support that doesn't stop at the everyday, creating experiences that bring real joy and confidence.
Get started →Two group programs for young people across Newcastle and the Hunter. Small groups, meaningful experiences, lasting friendships.
Your weekly crew hangout. Sport, social outings, life skills and adventures, rotates every week with different activities and locations across Newcastle.
Four days across the April holidays. VR, scavenger hunts, Revolution Park and a beach 4x4 day at Stockton. Groups of 4-8.
Reach out through our website, socials or phone. Tell us a bit about yourself and what kind of support you're after.
One of our team will call to talk through your goals and how we can best support you.
A casual meet and greet so you can see if PAL feels like the right fit. No pressure, just good energy.
We'll plan your first session and get everything set up. From there it's all about living life your way.
PAL Supports is an NDIS provider. Our services are funded under Core Supports — Community Participation. Not sure if your plan covers it? Just ask us.
We work with self-managed and plan-managed participants. All pricing is in line with the NDIS Support Catalogue.
PAL Supports is an unregistered NDIS provider, which means we currently support self-managed and plan-managed participants. Not sure which you are? Give us a call and we'll help.
You manage your own NDIS funding. PAL Supports invoices you directly and you claim it back through myplace.
A plan manager holds your funding and pays providers on your behalf. PAL Supports invoices them directly.
We're not currently able to support agency-managed participants. Get in touch and we'll point you in the right direction.
PAL Supports has completely changed what weekends look like for our family. Our daughter used to spend Saturdays at home, now she counts down the days. The team genuinely care, and you can feel it in everything they do.
We've tried a few providers and nothing comes close. PAL actually listens to us and to our son. He's made real friends and built real confidence.
As a support coordinator I recommend PAL to every family I can. They're professional, responsive and genuinely different to every other provider out there.
The PAL Ambassador Program celebrates participants who embody what PAL is all about: boldness, connection, and living life on their own terms. Coming 2026.
Rep the crew with your own PAL kit
Share your story with the PAL community
Your feedback and ideas genuinely matter
Special experiences and celebrations
Real recognition for real people living life their way.
Reach out however works best for you. We're a real team who responds quickly and genuinely loves hearing from new families and participants.